General Terms and Conditions

These General Terms and Conditions apply to all services and products provided by the Provider, being either Stichting 3X3 Unites (for community programs, clinics, education, webshop, and related services) or 3X3 Pro B.V. (for commercial events).

These conditions apply whenever you use the services or products of the Provider.
Last modified: April 3rd 2026

Article 1. Definitions

1.1. General Terms and Conditions: These General Terms and Conditions.
1.2. Provider: Either Stichting 3X3 Unites or 3X3 Pro B.V., depending on the type of service or product provided.
1.3. Client: The natural or legal person, acting in a professional or private capacity, who has entered into an Agreement with the Provider.
1.4. Agreement: The agreement between the Parties under which the Provider supplies its services and/or products to the Client, of which these General Terms and Conditions form an integral part.
1.5. Quote: A written offer by the Provider.
1.6. Delivery: Takes place after approval by the Client, after use by the Client, or upon notice by the Provider followed by no response from the Client within 7 days.
1.7. Confidential Information: Non-public information related to a Party and identified or reasonably understood as confidential.
1.8. Employee: A person employed by one of the Parties, or working on assignment for that Party.
1.9. Business Client: A Client acting in the exercise of a profession or business.

Article 2. Applicability and Interpretation

2.1. These General Terms and Conditions apply to and form part of all (legal) actions relating to the preparation, conclusion, or performance of the Agreement. They also apply to all subsequent Agreements if the Client has previously accepted them.
2.2. The applicability of any general or purchase conditions of the Client is expressly excluded.
2.3. Provisions or conditions set by the Client that deviate from, or are not included in, the General Terms and Conditions shall only apply to the Agreement insofar as the Parties have agreed to this in writing.
2.4.In the event of a conflict between provisions in different documents, the following order of precedence shall apply, unless expressly agreed otherwise:
2.4.1. The written agreement or Quotation;
2.4.2. These General Terms and Conditions;
2.4.3. Any appendices or other documents from the Client.

Article 3. Formation of the Agreement

3.1. All offers from the Provider are non-binding and valid for 14 days.
3.2. The Agreement is formed upon acceptance of the offer and fulfillment of any stated conditions.
3.3. An offer is also deemed accepted if the Provider begins performance without objection. Acceptance may be verbal or written.

Article 4. Performance of the Agreement

4.1.The Provider will begin execution after the Agreement has been concluded, on the date or at the time agreed upon in the Agreement. If no performance date has been agreed upon, the Provider will start executing the Agreement immediately.
4.2. If the product or service cannot be delivered within the agreed period, the Provider will inform the Client. The Client is deemed to agree to a new date on which the Provider can begin providing the service.
4.3. The Client acknowledges that they do not have the authority to give instructions regarding the Services to be provided by the Provider for the execution of the Agreement.
4.4. The Client is obliged to do and refrain from doing everything that is reasonably necessary and desirable to enable timely and proper performance of the assignment. In particular, the Client shall ensure that all information, which the Provider indicates is necessary or which the Client should reasonably understand to be necessary for carrying out the assignment, is provided to the Provider in a timely manner.
4.5. If and to the extent that proper performance of the Agreement requires it, the Provider has the right to engage third parties in the performance of the Agreement. The General Terms and Conditions also apply to the work carried out by third parties within the framework of the Agreement. These third parties do not have authority to represent.
4.6. The Provider is not obliged to have work carried out by third parties designated by the Client. The Client is liable for goods intended for the performance of the Agreement that are prescribed by or on behalf of the Client, or that are or would be supplied by a supplier designated by the Client, as well as for the non-delivery or late delivery of such goods.

Article 5. Duration and Termination

5.1. The duration is specified in the Agreement. If not, it lasts for the period necessary to provide the services.
5.2. The Client may terminate with one month's notice. Upon termination, payment is due for work already completed, minus any savings.
5.3. In the event of termination, the Client shall be required to pay the full amount, reduced by the savings resulting from the termination for the Provider. The Provider shall then deliver the work already completed. If the price is dependent on the actual costs to be incurred by the Provider, the price payable by the Client shall be calculated based on the costs incurred, the work performed, and the profit that the Provider would have made over the entire work. The amounts remain payable after termination of the Agreement and are immediately due from the day of termination.
5.4. The Provider may suspend or terminate the Agreement immediately if:
5.4.1. The Client is declared bankrupt;
5.4.2. Suspension of payments is granted;
5.4.3. The Client’s company is dissolved.
5.5. Obligations that by their nature are intended to continue after the termination of the Agreement shall remain in full force even after the termination of the Agreement.

Article 6. Price and Payment

6.1. The Client shall pay the Provider the amount stated in the Agreement. All prices quoted by the Provider are in euros and exclusive of value-added tax (VAT) and other government-imposed charges.
6.2. In some cases, a down payment is required. The amount to be paid will be specified in the Agreement.
6.3. Each invoice is subject to a payment term of 14 days.
6.4. If a price is based on information provided by the Client and this information proves to be incorrect, the Provider has the right to adjust the price accordingly, even after the Agreement has been concluded.
6.5. If the Client does not meet the payment agreements in due time, then Provider will notify the Client of delayed payment. After notification, the Provider will grant Client a term of 14 days to fulfill its obligations.
6.6. In case of non-timely payments, Provider may be granted remuneration for lawful or non-lawful collection costs, including lawyers, legal counsel, bailiffs or collection agencies.
6.7. The Provider may, within legal limits, ascertain whether the Client is able to meet its payment obligations, as well as all facts and factors relevant to responsibly entering into the Agreement. If, based on this investigation, the Provider has good reasons not to enter into the Agreement, he is entitled to refuse an order or request with justification or to attach special conditions to the execution, such as advance payment.

Article 7. Client Obligations

7.1. The Client ensures that all information, decisions, and data deemed necessary for the execution of the Agreement are provided to the Provider in a timely manner. The Client is responsible for the accuracy and completeness of this information.
7.2. The Client is responsible for any circumstances that prevent or hinder the execution of the work.

Article 8. Additional Work

8.1. Any changes in the execution of the Agreement, whether at the request of the Client or due to circumstances that make a different execution necessary, will be considered additional work if extra costs are involved. These General Terms and Conditions apply to such additional work.
8.2. If additional work is carried out at the request or with the permission of the Client, it will be reimbursed by the Client. The Provider may refuse such a request or enter into negotiations.
8.3. The Client accepts that additional work may cause delays in the Delivery of Services, even if a delivery date has been agreed upon. The Client is not entitled to compensation for such delays.
8.4. If additional work arises during the execution of the Agreement (or the demand for it), this does not give the Client grounds to terminate or dissolve the Agreement.
8.5. Cost-increasing circumstances not attributable to the Provider will be charged as additional work. The Provider will inform the Client about this as soon as possible.

Article 9. Delivery and Delivery Time

9.1. Delivery times mentioned by the Provider are indicative and do not constitute a strict deadline, unless the Parties have agreed otherwise in writing.
9.2. The Provider retains ownership of all Products until the Client has fulfilled all its payment obligations to the Provider, including amounts due for any default.

Article 10. Warranty

10.1.The Provider shall perform the Services in accordance with the Agreement and the Quotation. The Provider guarantees that the Services comply with the legal provisions and government regulations that are directly and specifically applicable to the Services and which the Provider ought to reasonably be aware of at the time the Agreement is concluded.

Article 11. Intellectual Property Rights

11.1. The Intellectual Property Rights on all materials, advice, images, drawings, (technical) descriptions, concepts, formats, promotional materials, schedules, and methodologies provided by the Provider to the Client shall at all times remain with the Provider.
11.2. The Client shall obtain only a non-exclusive and non-transferable right of use for the duration of the Agreement and solely for the agreed purpose.
11.3. The Client shall not perform any acts that (may) infringe the Intellectual Property Rights of the Provider and/or its licensors, including, but not limited to, disclosing or reproducing in whole or in part, without prior consent, the materials referred to in this article
11.4. The Client acknowledges and accepts that any unauthorized use or action constitutes a culpable failure to fulfill the Agreement.

Article 12. Confidentiality

12.1.Parties shall treat information that they provide to each other before, during, or after the performance of the Agreement as confidential if this information can reasonably be regarded as confidential, or if it has been explicitly designated as confidential by one of the Parties. Parties shall also impose this obligation on their Employees as well as on third parties engaged by them for the execution of the Agreement.
21.2. The obligation of confidentiality shall continue to exist even after the termination of the Agreement for any reason whatsoever, for as long as the disclosing party can reasonably assert the confidential nature of the information.

Article 13. Liability

13.1. The limitations of liability under this Agreement shall apply except to the extent that the damage is the result of intent or deliberate recklessness by the Provider.
13.2. The total liability of the Provider for direct damage suffered by the Client as a result of a culpable failure to perform this Agreement, or as a result of unlawful acts by the Provider, its Employees, or third parties engaged by it, shall be limited per event or series of related events to an amount equal to the price agreed upon in the Agreement (including VAT), with a maximum of €25,000.
13.3. Direct damage is understood exclusively to mean: the reasonable costs for determining the cause and extent of the damage, any reasonable costs incurred to ensure that the deficient performance of the Provider meets the Agreement, and reasonable costs incurred to prevent or limit damage, insofar as the Client demonstrates that these costs have resulted in a limitation of direct damage.
13.4. The Provider's liability towards the Client for indirect or consequential damage, damage due to lost revenue or profit, delay damage, damage due to data loss, damage due to exceeding deadlines as a result of changed circumstances, damage resulting from the Client providing defective cooperation, information, or materials, and damage due to information or advice given by the Provider whose content is not expressly part of the Agreement, is excluded.
13.5. A condition for the emergence of any right to compensation is that the Client reports the damage to the Provider in writing within a reasonable period, but in any case within two (2) months of its occurrence.
13.6. The liability of the Provider regarding attributable failure in the performance of the Agreement arises only if the Client immediately and adequately notifies the Provider in writing of the default, setting a reasonable period to remedy the failure, and the Provider still fails to fulfill its obligations after that period. The notice of default must include as detailed a description of the failure as possible, so that the Provider is able to respond adequately.
13.7. The Client shall indemnify the Provider against all claims from third parties (including the Client's customers) regarding compensation for damages, costs, or interest, related to this Agreement and/or the Service.
13.8. The Provider cannot be held to fulfill any obligation under the Agreement if the Provider is prevented from doing so due to force majeure. The Provider is not liable for any damage resulting from force majeure.

Article 14. Force Majeure

14.1. The Provider reserves the right to amend or supplement these General Terms and Conditions. Changes also apply to Agreements already concluded, with due observance of a period of 30 days after the announcement of the change.
14.2. Force majeure shall also include, but is not limited to: disruptions of public infrastructure, defects in goods, equipment or software, or other source material prescribed by the Client for use, unavailability of Employees, government measures, general transportation problems, strikes, wars, terrorist attacks, and domestic unrest.
14.3.If a force majeure situation lasts longer than 90 days, the Parties have the right to terminate the Agreement in writing. Anything that has already been performed under the Agreement will in that case be settled proportionally, without the parties owing anything further to each other.

Article 15. Amendments

15.1. The Provider reserves the right to amend or supplement these General Terms and Conditions. Changes also apply to agreements already concluded, subject to a period of 30 days after the change has been announced.
15.2. Changes will be communicated via the website or by email to the Client, or through another channel from which the Provider can prove that the announcement has been sent to the Client. Non-substantive changes of minor importance may be implemented at any time and do not require notification.

Article 16. Final Provisions

16.1. The Agreement is governed by Dutch law.
16.2. Unless otherwise required by mandatory law, all disputes that may arise in connection with the Agreement shall be submitted to the competent court in Amsterdam, the Netherlands.
16.3. For the purposes of these General Terms and Conditions, "in writing" also includes communication by e-mail, provided that the identity of the sender and the integrity of the e-mail are adequately established.
16.4. If any provision of the Agreement or General Terms and Conditions proves to be void, this shall not affect the validity of the entire Agreement or General Terms and Conditions. In that case, the parties shall agree on one or more replacement provisions, giving shape as much as legally possible to the intent of the original provision.
16.5. This English version of the Agreement is a translation of the Dutch version. In the event of a conflict between the English and Dutch versions, the Dutch version shall prevail.

Supplementary Conditions for the Webshop (Stichting 3X3 Unites only)

These supplementary webshop terms apply, in addit ion to the General Terms and Conditions above, when purchasing products via the webshop of Stichting 3X3 Unites. They apply to both consumers and business clients (B2B and B2C). These webshop terms apply, in addition to our general terms and conditions, to any agreement concluded through our webshop.

Article 17 Definitions

17.1. 3X3 Unites: 3X3 Unites Foundation, established in Amsterdam and registered with the Chamber of Commerce under registration number 66588588, trading under the name: 3X3 Unites. .
17.2. Website: the website of 3X3 Unites, accessible via https://webshop.3x3unites.com/ and all associated subdomains.
17.3. Customer: the customer who, whether or not acting in the exercise of a profession or business, enters into an Agreement with 3X3 Unites and/or has registered on the Website.
17.4. Agreement: any arrangement or agreement between 3X3 Unites and the Customer, of which agreement the General Terms and Conditions are an integral part.
17.5. General Terms and Conditions: these General Terms and Conditions.

Article 18. Applicability

18.1. This chapter of the General Terms and Conditions applies to all offers, Agreements, and deliveries made through the web store of Stichting 3X3 Unites.
18.2. The applicability of any general terms and conditions used by the Customer is expressly rejected, unless these have been explicitly accepted in writing by 3X3 Unites
18.3. In case of a conflict between:
18.3.1. the provisions in this chapter and the other provisions of these General Terms and Conditions, the provisions of this chapter shall prevail;
18.3.2. these General Terms and Conditions and specific product or service terms, the specific product or service terms shall prevail.
18.4. If the Customer is a consumer, the provisions of this article apply only insofar as they do not conflict with mandatory consumer law.

Article 19. Pricing and information

19.1. All prices listed on the Website and in other materials originating from 3X3 Unites include VAT and, unless otherwise stated on the Website, other taxes imposed by the government.
19.2. If shipping costs are charged, this will be clearly stated in a timely manner before the conclusion of the Agreement. In addition, these costs will be displayed separately during the ordering process.
19.3. The content of the Website has been compiled with the utmost care. However, 3X3 Unites cannot guarantee that all information on the Website is always correct and complete. All prices and other information on the Website and in other materials originating from 3X3 Unites are therefore subject to obvious programming and typing errors.
19.4. 3X3 Unites cannot be held responsible for (color) deviations due to screen quality.

Artikel 20. Totstandkoming Overeenkomst

20.1. De Overeenkomst komt tot stand op het moment van aanvaarding door de Klant van het aanbod van 3X3 Unites en het voldoen aan de daarbij door 3X3 Unites gestelde voorwaarden.
20.2. Indien Klant het aanbod via elektronische weg heeft aanvaard, bevestigt 3X3 Unites onverwijld langs elektronische weg de ontvangst van de aanvaarding van het aanbod. Zolang de ontvangst van deze aanvaarding niet is bevestigd, heeft de Klant de mogelijkheid de Overeenkomst te ontbinden.
20.3. Indien blijkt dat bij de aanvaarding of op andere wijze aangaan van de Overeenkomst door Klant onjuiste gegevens zijn verstrekt, heeft 3X3 Unites het recht om pas aan haar verplichting te voldoen nadat de juiste gegevens zijn ontvangen.
20.4. 3X3 Unites kan zich binnen wettelijke kaders op de hoogte stellen of Klant aan zijn betalingsverplichtingen kan voldoen, maar ook van alle feiten en factoren die van belang zijn voor een verantwoord aangaan van de Overeenkomst. Indien 3X3 Unites op grond van dit onderzoek goede gronden heeft om de Overeenkomst niet aan te gaan, is hij gerechtigd om gemotiveerd een bestelling of aanvraag te weigeren of aan de uitvoering bijzondere voorwaarden, zoals vooruitbetaling te verbinden.

Article 20. Conclusion of the Agreement

21.1. The Agreement is concluded at the moment the Customer accepts the offer from 3X3 Unites and complies with the conditions set by 3X3 Unites.
21.2. If the Customer has accepted the offer electronically, 3X3 Unites will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed, the Customer has the option to dissolve the Agreement
21.3. If it appears that incorrect information was provided by the Customer during the acceptance or otherwise when entering into the Agreement, 3X3 Unites has the right to fulfill its obligation only after the correct information has been received
21.4. Within the legal framework, 3X3 Unites may ascertain whether the Customer can meet their payment obligations, as well as all facts and factors relevant for responsibly entering into the Agreement. If, based on this investigation, 3X3 Unites has good reason not to enter into the Agreement, it is entitled to refuse an order or request with reasons or to attach special conditions to the execution, such as advance payment.

Article 21. Registration

21.1. To make optimal use of the Website, the Customer can register via the registration form/ the account login option on the Website
21.2. During the registration process, the Customer chooses a username and password with which they can log in to the Website after registration. The Customer is responsible for choosing a sufficiently secure password.
21.3. The Customer must keep their login details, username, and password strictly confidential. 3X3 Unites is not liable for misuse of the login details and may always assume that a Customer who logs in to the Website is indeed that Customer. Everything that happens through the Customer's account is the responsibility and at the risk of the Customer.

Article 22. Performance of the Agreement

22.1. As soon as the order has been received by 3X3 Unites, 3X3 Unites will send the products as soon as possible, taking into account the provisions of paragraph 3 of this Article.
22.2. 3X3 Unites is entitled to engage third parties in fulfilling the obligations arising from the Agreement.
22.3. The Website clearly describes in a timely manner, before the conclusion of the Agreement, how delivery will take place and within which period the products will be delivered. If no delivery period has been agreed upon or stated, products will in any case be delivered within 30 days.
22.4. If 3X3 Unites cannot deliver the products within the agreed period, it will notify the Customer. In that case, the Customer can agree to a new delivery date or will be given the option to terminate the Agreement free of charge.
22.5. 3X3 Unites advises the Customer to inspect the delivered products and report any defects found within a reasonable time, preferably in writing. See also the Article on warranty and conformity.
22.6. As soon as the products to be delivered are delivered to the specified delivery address, the risk regarding these products passes to the Customer. Unless expressly agreed otherwise, the risk passes to the Customer earlier. If the Customer decides to collect the products, the risk passes upon transfer of the products.
22.7. 3X3 Unites is entitled to deliver a similar product of comparable quality as the ordered product if the ordered product is no longer available. The Customer is then entitled to terminate the Agreement free of charge and return the product free of charge.

Article 23. Right of withdrawal

23.1. This article only applies to the Customer who is a natural person acting outside the scope of his profession or business
23.2. The Customer has the right to terminate the Distance Agreement concluded with 3X3 Unites within 14 days of receiving the product, without giving any reason, free of charge.
23.3. The period begins on the day after the Customer, or a third party designated by them in advance, who is not the carrier, has received the product, or:

if the Customer has ordered multiple products in the same order: the day on which the Customer, or a third party designated by them, has received the last product;
if the delivery of a product consists of multiple shipments or parts: the day on which the Customer, or a third party designated by them, has received the last shipment or part;
for Agreements for the regular delivery of products over a certain period: the day on which the Customer, or a third party designated by them, has received the first product.

23.4. The customer must bear the return costs themselves; if these costs are higher than the standard postal rate, 3X3 Unites will provide an estimate of these costs. The shipping costs incurred by the customer when purchasing the product are not included under the costs for returning and remain the responsibility of the customer.
23.5. During the withdrawal period referred to in paragraph 1, the customer must handle the product and packaging with care. The customer should only open the packaging and use the product to the extent necessary to determine the nature, characteristics, and functioning of the product. The principle is that this inspection should not go beyond what the customer could do in a physical store.
23.6. The customer is only liable for any reduction in the value of the product that results from handling the product in a way that goes beyond what is permitted in the previous paragraph.
23.7. The Customer can terminate the Agreement in accordance with the period set out in paragraph 1 of this Article by sending the model withdrawal form (digitally) to 3X3 Unites, or by making it otherwise unequivocally clear to 3X3 Unites that they are withdrawing from the purchase. In the case of a digital notification, 3X3 Unites will confirm receipt of that notification. After termination, the Customer has 14 days to return the product. It is also possible to return the product immediately within the cooling-off period set out in paragraph 1 of this Article, provided that the model withdrawal form or another unequivocal statement of withdrawal is enclosed.

Products can be returned to:
3X3 Unites
Keienbergweg 93
1101GE, Amsterdam

23.8. Amounts already paid by Customer (in advance) will be refunded to Customer as soon as possible, but no later than 14 days after the termination of the Agreement, using the same method by which Customer made the payment. If Customer has chosen a more expensive delivery method than the cheapest standard delivery, 3X3 Unites is not required to refund the additional costs for the more expensive method. Unless 3X3 Unites offers to collect the product itself, 3X3 Unites may wait to refund until 3X3 Unites has received the product or until Customer proves that they have returned the product, whichever occurs first.
23.9. The Website clearly indicates, in a timely manner before the conclusion of the Agreement, whether the right of withdrawal applies and any desired procedure

Article 24. Payment

24.1. The Customer must make payments to 3X3 Unites according to the payment methods specified in the order process and, if applicable, on the Website. 3X3 Unites is free to choose which payment methods to offer, and these may change from time to time. In the case of payment after delivery, the Customer is granted a payment term of 14 days starting on the day after delivery.
24.2. If the Customer fails to meet their payment obligation(s) on time, after being notified by 3X3 Unites of the late payment and being given a period of 14 days to fulfill their payment obligations, and payment is still not made within this 14-day period, the Customer shall owe statutory interest on the outstanding amount, and 3X3 Unites is entitled to charge the extrajudicial collection costs incurred. These collection costs amount to a maximum of: 15% on outstanding amounts up to €2,500; 10% on the next €2,500; and 5% on the following €5,000, with a minimum of €40. 3X3 Unites may, for the benefit of the Customer, deviate from the mentioned amounts and percentages.

Article 25. Warranty and conformity

25.1. This article only applies if the Customer is not acting in the course of their profession or business. If a separate warranty on the products is provided by 3X3 Unites, this shall apply, without prejudice to the foregoing, to all types of Customers
25.2. 3X3 Unites guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability, and the legal provisions and/or government regulations in force on the date of the conclusion of the Agreement. If specifically agreed upon, 3X3 Unites also guarantees that the product is suitable for uses other than normal use.
25.3. A warranty provided by 3X3 Unites, the manufacturer, or importer does not affect the legal rights and claims that the Customer already has under the Agreement and can invoke.

Article 26. Warranty for business purchases

26.1. 3X3 Unites guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the statutory provisions and/or government regulations in effect at the time the Agreement is concluded. If specifically agreed, 3X3 Unites also guarantees that the product is suitable for purposes other than normal use. Otherwise, the product is suitable for normal use.
26.2. If the delivered product does not comply with the Agreement upon delivery, the Customer must notify 3X3 Unites within a reasonable period after discovering the defect.
26.3. If 3X3 Unites considers the complaint justified, the relevant products will be repaired, replaced, or (partially) reimbursed after consultation with the Customer

Article 27. Warranty for business purchases

27.1. If the Customer has a complaint about a product (in accordance with the Article regarding warranty and conformity) and/or about other aspects of the services of 3X3 Unites, they can submit a complaint to 3X3 Unites by phone, email, or post. See the contact details at the bottom of the General Terms and Conditions.
27.2. 3X3 Unites will respond to the Customer's complaint as soon as possible, but in any case within 7 days of receiving the complaint. If it is not yet possible to provide a substantive or definitive response, 3X3 Unites will confirm receipt of the complaint within 7 days and provide an indication of the timeframe in which they expect to provide a substantive or definitive response to the Customer's complaint.
27.3. Customers who are not acting in the exercise of their profession or business may also submit a complaint via the European Online Dispute Resolution platform, accessible at http://ec.europa.eu/odr/.

Article 28. Warranty for business purchases

28.1. This Article only applies if the Customer is a natural person or legal entity acting in the exercise of their profession or business.
28.2. The total liability of 3X3 Unites towards the Customer for attributable failure to perform the Agreement is limited to compensation of a maximum amount equal to the price agreed upon for that Agreement (including VAT).
28.3. 3X3 Unites' liability towards the Customer for indirect damage, including but explicitly not limited to consequential damage, lost profit, missed savings, loss of data, and damage due to business interruption, is excluded.
28.4. Except in the cases mentioned in the previous two paragraphs of this Article, 3X3 Unites shall not be liable to the Customer for any damages, regardless of the basis on which a claim for damages might be made. However, the limitations mentioned in this Article shall not apply if and to the extent that the damage is a result of intent or gross negligence by 3X3 Unites.
28.5. 3X3 Unites' liability to the Customer for attributable failure to fulfil an Agreement shall arise only if the Customer promptly and properly provides 3X3 Unites with a written notice of default, specifying a reasonable period to remedy the failure, and 3X3 Unites still fails to fulfil its obligations within that period. The notice of default must contain as detailed a description of the failure as possible, so that 3X3 Unites is able to respond adequately.
28.6. A condition for any entitlement to compensation is that the Customer reports the damage to 3X3 Unites in writing as soon as possible, but no later than 30 days after its occurrence.
28.7. In the event of force majeure, 3X3 Unites is not obliged to compensate any damage incurred by the Customer as a result.

Article 29. Warranty for business purchases

29.1. All delivered goods remain the property of 3X3 Unites until all claims that 3X3 Unites has against the Business Customer (including any related (collection) costs and interest) have been fully paid.
29.2. Prior to the transfer of ownership, the Business Customer is not authorized to sell, deliver, or otherwise dispose of these goods other than in the normal course of business and in accordance with the normal purpose of the goods. Furthermore, the Business Customer is not permitted to pledge these goods or grant any other rights to third parties over them as long as ownership of these goods has not passed to the Business Customer.
29.3. The Business Customer is obliged to carefully store the goods delivered under retention of title and ensure they are recognizable as the property of 3X3 Unites.
29.4. 3X3 Unites is entitled to take back goods delivered under retention of title that are still in the possession of the buyer if the Business Customer fails to ensure timely payment of the invoices or is in payment difficulties or is threatened to be in such difficulties.
29.5. The Business Customer shall at all times grant 3X3 Unites free access to its premises for inspection of the goods and/or to exercise the rights of 3X3 Unites.

Article 30. Personal data

30.1. 3X3 Unites processes the personal data of the Customer in accordance with its privacy statement. This can be found here: https://www.3x3unites.com/privacyverklaring

Article 31. Final provisions

31.1. The Agreement is governed by Dutch law.
31.2. Except as otherwise required by mandatory law, all disputes that may arise from the Agreement shall be submitted to the competent Dutch court in the district where 3X3 Unites is established.
31.3. If any provision of these General Terms and Conditions is found to be invalid, this shall not affect the validity of the remaining General Terms and Conditions. In that case, the parties shall establish one or more new provisions to replace it, which, to the extent legally possible, reflect the intent of the original provision.

Contact Information

If you have any questions, complaints, or comments after reading these General TermsAnd Conditions, please feel free to contact us in writing or by email.

3X3 Unites
Keienbergweg 93
1101 GE, Amsterdam
Email: info@3x3unites.com
Chamber of Commerce number: 66588588
VAT number: 8566.21.043.B01